Shipping policy

Shipping Policy

Thank you for shopping with Turner's place! Here's everything you need to know about how we ship your orders.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and the weight of your order. Estimated delivery times are as follows:

Domestic (US): 3–5 business days after dispatch
International: 3–5 business days after dispatch (delivery times may vary depending on customs processing in your country)

International Shipping

We ship worldwide! Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient. We are not responsible for delays caused by customs.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this to track your package at any time.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at sueturner532@gmail.com within 7 days of the expected delivery date and we will do our best to resolve the issue promptly.